Keep your menus in sync with your restaurant customers in real time!
Open API Ordering Platform partners are required to update all menu content-dependent functionality on their platforms as fast as possible - ideally we would like it to be instantaneous. Every second we can shave off this time interval means fewer issues for our shared customers when they're 86ing items and modifiers during the busiest of hours. The expected time for updates to become live should be no more than 5 minutes. If circumstances should ever prevent that Service Level from being met, please let us know immediately.
This important functionality will be reviewed thoroughly during our certification process.
We will communicate to Ordering Platforms that a Menu needs to be updated via an Update Notice Webhook packet. These are triggered when the menu for one of our mutual locations has been updated and is available to be retrieved from the Get Menus Endpoint. Our developer partners will need to set-up and maintain an Update Notice Webhook Target URL on their server in order to receive these packets.
Update notices sent to your Webhook will only indicate that the menu has been updated, and will not specify the details of the update.
See the Update Notice Webhook and Authentication overview section for implementation details.